Childhood Obesity Is Not Just An Issue That American

Childhood obesity is not just an issue that American’s are dealing with—it has become an epidemic. Today, about one in three American kids and teens are overweight or obese. Most Americans blame fast food companies for the rise in childhood obesity which has tripled in the past 70 years. American citizens point their fingers at fast food franchises because of the increasing rate of childhood obesity; Americans do not realize that it is most likely the parents who are to blame because parents are the root of children’s biggest role models, parenting style, and parent’s behaviors. Have you ever been grocery shopping and witness a family with a cart full of junk food, sugar-sweetened sodas and microwavable dinners? These things are bought because they are a quick fix for parents having to cook for their children which creates unhealthy eating habits. Research suggest that children develop most of their food habits through exposure and repeated experiences. Studies also show that eating dinner together as a family promotes healthful eating habits in children by increasing their consumption of fruits, vegetables and whole grains, as well as decreasing the consumption of fats. Establishing a meal time increases the likelihood that children are getting a notorious and balanced diet (M.W Gillman 235:40.) Parents play a crucial role in the growth and development in children, if children see that their parents sit at home and eat unhealthy snacks, children cannot be expected to eatShow MoreRelatedChildhood Obesity: A Growing Problem795 Words   |  3 PagesChildhood obesity is a growing problem that needs to be resolved. Many people may say it is the Child’s fault, he is weak willed. This is just a common misconception; there are hundreds of different reasons for childhood obesity. I will just be scratching the surface of this paper. By the same token childhood obesity is a growing problem that needs to be resolved. We can achieve this by understanding some common misconceptions, understanding health problems, and understanding fitness. ThereforeRead MoreChildhood Obesity : A Developing Problem1197 Words   |  5 PagesObesity in America is a developing problem, and not just in adults. Today, one in three American children and teens are either overweight or obese; almost triple the rate previously in 1963. Child obesity has expeditiously become one of the most genuine health challenges of the 21st century (â€Å"10 Surprising Facts About Childhood Obesity†). Physical inactivity, race, junk food in schools, the mass media, and the child’s parents flaws are all factors that have resulted in the prevalence of childhoodRead MoreObesity And The United States1430 Words   |  6 PagesAccording to an article, â€Å"Obesity in Children†, published through the medicine health website, the issue on childhood obesity in the United States has increased within recent years. â€Å"Today, nearly a third of youths are overweight or obese. That’s more than 23 million children and teenagers,† (Chi ldhood Obesity in the United States). Obesity can eventually lead to different and more serious health issues. Fast food restaurants attract the attention of our younger generation and are some of the mainRead MoreFat Kids Or A Fat Future?961 Words   |  4 Pagesor a Fat Future? In the last fifty years, obesity amongst adults in the US has been a recognized fact, but has neglected to acknowledge is that children are also suffering from this as well. Thirty percent of American children are considered to be obese/overweight. (SOURCE). If this fact is shocking what is even more shocking is the grim future that this very real issue is going to lead to. Although this is a very recognized and highly publicized issue in the US it hasn t changed that the US isRead MoreThe Childhood Obesity Epidemic Essay1242 Words   |  5 PagesChildhood obesity it is a huge problem. Over the past years, the number of obesity in children has increased. The number of obese children in the U.S. has increased over the past years. The number has obviously also grown due to the video games, computers, and televisions, which are considered to be needed now-a-days, and have begun to take over the importance of exercising. The lack of exercise can lead to obesity, which approaches lots o f negative effects. Obesity continuously puts these childrenRead MoreThe Growing Issue With Childhood Obesity1237 Words   |  5 PagesThe Growing Issue With Childhood Obesity Carmen Solivan- Amengual American Public University The Growing Issue With Childhood Obesity Although childhood obesity is a serious issue, there has been a great decrease over the past decade, thanks to research on childhood obesity and programs that help decrease the number of children and adolescents who are overweight. Childhood obesity can have long term and lasting effects on the overall well-being of a child, including cardiovascular disease, high riskRead MoreChildhood Obesity And Its Effects1551 Words   |  7 PagesChildhood obesity has become an epidemic in our nation. Currently, more than one in six American children is obese, which is three times the rate as that of the 1970s [1]. Obesity contributes significantly to cardiovascular disease, different types of cancers, as well as diabetes. About 70% of obese children/adolescents have at least one risk factor for heart disease, such as hyperlipidemia and hypertension, and almost 40% of obese youths have at least two additional risk factors. Increase in ratesRead MoreThe Problem Of Childhood Obesity1261 Words    |  6 PagesWhy is it very common in the twenty-first century to see obese or overweight children in America? The answer is simple: fast food is convenient. Fast food restaurants are located just about everywhere, and it is extremely simple to find one on every corner. In his article â€Å"Don’t Blame the Eater†, David Zinczenko explains that growing up â€Å"lunch and dinner†¦was a daily choice between McDonald’s, Taco Bell, Kentucky Fried Chicken, or Pizza Hut† (241). The author indicates that these are still the onlyRead MoreThe Problem of Childhood Obesity in Manalapan, New Jersey1095 Words   |  4 PagesChildhood Obesity in Manalapan, NJ Introduction The objectives for the Healthy People 2020 program include desired progress in nutrition and weight issues, and there are few communities in the country that do not need to pay a significant amount of attention to these problems (Healthy People, 2012). New Jersey is actually faring better than many states across many indicators, including overall obesity, however overweight and obesity as well as the behaviors that place people at risk for developingRead MoreChildhood Obesity Essay examples1472 Words   |  6 PagesAmerica childhood obesity was rarely a topic of conversation. A survey done in the early 1970s showed that 6.1% of children between the ages 12 and 19 were overweight. Eight years later the same survey was done and 17.4% were considered overweight (Iannelli). â€Å"Childhood obesity epidemic in America is now a confirmed fact since the number of overweight or obese children has more than tripled during the last 30 years† (Childhood Obesity Epidemic). â€Å"Over t he last 20 years, the prevalence of obesity in children

American Immigrants Free Essays

In the past, America has been a destination for foreign Immigrants especially the employees who are looking for job opportunities. Highly skilled young people trained in management, technology, medicine have all been flocking to U. S. We will write a custom essay sample on American Immigrants or any similar topic only for you Order Now in search of jobs. The U. S. government had also openly scoured the Northern and West central Mexico to get workers during the World War I. There was a program ‘bracero’ which means ‘strong arm’ which brought about 400,000 workers in every year in U. S. from 1942-1965. (Stout R. J. 2). However there have been factors that have prompted the large number of U. S. foreigners to go back home to their native land and settle back there.. This paper focuses on some of the reasons as to why U. S. immigrants are going back home and settling there and possible solution that could reduce problem of going back. The problem of accessing permanent visa to the immigrants has played a major role in encouraging U. S. immigrants go back to their countries. Some people have been waiting for their visas for more than 10 years. Many people have become impatient with waiting of the Permanent Visa. Their have also been a great number of people especially the Chinese and Indians who have been going back home from America because of availability of job opportunities related to their professional careers. This has mostly applied to those who have chances of bringing innovations and growth in their home countries. This makes it easy for to afford purchase more commodities compared to U. S. and hence have a better quality life. There have also been a demand for skills on those who are going back home from the U. S. The technological companies for instance in India have been performing well and most of the top management jobs are given to their citizens. As much as the U. S immigrants get jobs in America, they don’t get the top managerial jobs as compared to when they are in their own countries. This fact makes it more reasonable for them to go back to their country and take these more prestigious positions. Economic recession has also contributed to resettling of U. S immigrants to go back home to their countries. So many job cuts have been made so that the company’s and the country can recover from the recession. High cost of living in America forces many to leave the country and go back home with their savings which has more purchasing power in their own country. The comfort of being near your family and friends, better career prospects and better quality life has made most of the U. S. skilled foreigners are deciding to go back home . However, the culmination of this is population pressure, competition for lands and jobs in their home countries. Many of those who have returned are also reported to be sick and more inclined to committing crimes compared to when they left. The money they have also brought back in their home countries has caused a challenge in that they forced an increase in local land prices. (LaGumina S. J. 549) To reduce the problem settlement instability in one country, the U. S government need to reduce the duration for waiting for permanent visa. Develop a policy that could encourage both U. S. citizens and immigrants be employed and promoted in top managerial positions so that they can find good reason for settling there than keeping migrating. Economic policy which focuses mostly on U. S government reducing spending especially on war needs to be emphasized and implemented. This would reduce the economic recession that has been witnessed in the past which forces major job cuts in big companies leading to immigration. Work cited LaGumina S. J. , Italian American experience, Taylor and Francis, 2000. Stout R. J. Why immigrants come to America. Green World, 2008. How to cite American Immigrants, Papers

Growth And Decline Of The Carwash Market In Australia †Free Samples

Question: Discuss about the Growth And Decline Of The Carwash Market In Australia. Answer: Introduction With the ramified economic changes and complex business structure each and very organization is running its business effectively. This report reflects the key understanding of the carwash industry in determined approach. The report outlooks the carwash industry into consideration and evaluates the growth and decline of the carwash market in Australia. In the end of the report, market growth rate, market share and competition in detailing/ carwash industry has been evaluated. Outlook of detailing/ carwash industry It is evaluated that operators in the Car Wash and companies running its business in auto detailing/ carwash industry have observed steady growth in their sales overall the last five years. However, there is seen high inclination of car selling companies to enter the industry. This industry has been gaining momentum because of the downfall of oil price of the last five years. It is evaluated that due to the downfall in the diesel and petrol prices, sell of the cars has increased (Janik and Kupiec, 2007). Eventually, it will also increase the business and the growth of the industry is also indicated. It is evaluated that industry revenue will also be bolstered by rising per capital disposable income that will increase the consumers propensity to make expenses on discretionary services such as car handling, adding other features and car washes program. With the increasing sales of car in Australia, companies indulged in selling car also including another features of washing cars in mar ket. This will not only increase the overall turnover but also increase the clients satisfaction. In Australia, clients are more inclined towards best quality of services. Therefore, car selling stores and other branding car companies such as Volkswagen and BMW have opened their car stores for providing services like services such as car handling, adding other features and car washes program. This will also increase the overall brand image and market share of the organization. These levels of services offered by organization are also undertaken as anothermarketing strategy to promote their car products sell in market (Burns, Kinkade and Bachmann, 2012). Market growth rate of detailing/ carwash industry With the increasing ramified changes and increase in car sales business more than 2,500 commercial carwashes companies are increasing their overall turnover by average rate of 14% since last five years as per theAustralian Car Wash Association (ACWA). In addition to this, IBIS world has reported that Australian industry has forecasted the overall revenue earned by detailing/ carwash industry would be approximately $585 million by 2020 (Gennett, 2010). This market growth is increasing throughout the time which attracts lot of organizations to run their business in this filed. It is evaluated that due to decrease in cost of the price of company, selling of cars in Australia has also increased the overall sales of company. It is observed that in 2013 sales of the cars in Australia was AUD $ 26.77 billion which increase to AUD $ 32.56 billion. Eventually, it will also increase the overall revenue of detailing/ carwash industry. After evaluating the all the data and information in these business, sales or turnover of the revenue of detailing/ carwash industry has been increasing by 40% since last three years. This above graph has shown that gross margin of company has also increased by 35% since last three years. On the other hand, net profit earned by these car washing companies has also increased by average 22% since last three years. This has shown that revenue of the industry is gaining momentum throughout the time and companies engaged in this industry has been earning high amount of profit throughout the time. However, the long term forecast is also positive which could be evaluated by following the past five years data. It is simple to identify that growth rate of the industry will increase with the sales of cars in market. In Australia, sales of cars will increase by at least 28% by 2025 which will eventually increase the demand of car washing services (Genuino, et al 2012). Companies indulged in detailing/ carwash industry With the increasing growth of this carwash industry, there are several companies who are earning high amount of profit in detailing/ carwash industry such as Wash tech, A1 Detailing, AAA Dings dents/ Ding King and Abba dealing. Auto tech is one of the leading companies in Australia which has shown high increase its overall turnover. Moreover, Wash tech has increased its overall turnover by 22% since last five years by including carwash services in its bucket. Albany car Boat Wash has also covered at least 8% market share of Australia by selling its carwash services to the clients in Australia. This level of business functioning and effective management of opportunity available in carwash industry should be used by these car washing companies to increase its overall sales and revenue of companies (Janik and Kupiec, 2007). Conclusion It has observed that running of business in effective manner requires adoption of innovative and creative technologies. Thus, it could be inferred that due to the downfall in the diesel and petrol prices, selling of the cars has increased and eventually turnover of the carwash industry will increase in the same direction. This report has shown the key understanding on the market growth of the car wash industry. This market has gained momentum throughout the time. However, various other industry players are diversifying their business in this market with a view to earn high growth in this filed. Now in the end, it would be inferred that if company wants to earn high amount of profit in this filed then it will have to provide best quality of services in this car wash industry. References Burns, R., Kinkade, P. and Bachmann, M., 2012. Getting hosed: Petty theft in the car wash industry and the fifth suitability criterion in routine activities theory.The Social Science Journal,49(3), pp.263-269. Gennett, Z.A., 2010.Shortfall online: The development of an educational computer game for teaching sustainable engineering to millennial generation students(Doctoral dissertation, Northeastern University).marketing Genuino, H.C., Opembe, N.N., Njagi, E.C., McClain, S. and Suib, S.L., 2012. A review of hydrofluoric acid and its use in the car wash industry.Journal of Industrial and Engineering Chemistry,18(5), pp.1529-1539. Janik, H. and Kupiec, A., 2007. Trends in Modern Car Washing.Polish Journal of Environmental Studies,16(6).

Mans Journey Into Self In Heart Of Darkness And Apocalypse Now Essays

Man's Journey into Self in Heart of Darkness and Apocalypse Now Inherent inside every human soul is a savage evil side that remains repressed by society. Often this evil side breaks out during times of isolation from our culture, and whenever one culture confronts another. History is loaded with examples of atrocities that have occurred when one culture comes into contact with another. Whenever fundamentally different cultures meet, there is often a fear of contamination and loss of self that leads us to discover more about our true selves, often causing perceived madness by those who have yet to discover. The Puritans left Europe in hopes of finding a new world to welcome them and their beliefs. What they found was a vast new world, loaded with Indian cultures new to them. This overwhelming cultural interaction caused some Puritans to go mad and try to purge themselves of a perceived evil. This came to be known as the Salem witch trials. During World War II, Germany made an attempt to overrun Europe. What happened when the Nazis came into power and persecuted the Jews in Germany, Austria and Poland is well known as the Holocaust. Here, human's evil side provides one of the scariest occurrences of this century. Adolf Hitler and his Nazi counterparts conducted raids of the ghettos to locate and often exterminate any Jews they found. Although Jews are the most widely known victims of the Holocaust, they were not the only targets. When the war ended, 6 million Jews, Slavs, Gypsies, homosexuals, Jehovah's Witnesses, Communists, and others targeted by the Nazis, had died in the Holocaust. Most of these deaths occurred in gas chambers and mass shootings. This gruesome attack was motivated mainly by the fear of cultural intermixing which would impurify the "Master Race." Joseph Conrad's book, The Heart of Darkness and Francis Coppola's movie, Apocalypse Now are both stories about Man's journey into his self, and the discoveries to be made there. They are also about Man confronting his fears of failure, insanity, death, and cultural contamination. During Marlow's mission to find Kurtz, he is also trying to find himself. He, like Kurtz had good intentions upon entering the Congo. Conrad tries to show us that Marlow is what Kurtz had been, and Kurtz is what Marlow could become. Every human has a little of Marlow and Kurtz in them. Marlow says about himself, "I was getting savage (Conrad)," meaning that he was becoming more like Kurtz. Along the trip into the wilderness, they discover their true selves through contact with savage natives. As Marlow ventures further up the Congo, he feels like he is traveling back through time. He sees the unsettled wilderness and can feel the darkness of it's solitude. Marlow comes across simpler cannibalistic cultures along the banks. The deeper into the jungle he goes, the more regressive the inhabitants seem. Kurtz had lived in the Congo, and was separated from his own culture for quite some time. He had once been considered an honorable man, but the jungle changed him greatly. Here, secluded from the rest of his own society, he discovered his evil side and became corrupted by his power and solitude. Marlow tells us about the Ivory that Kurtz kept as his own, and that he had no restraint, and was " a tree swayed by the wind (Conrad, 209)." Marlow mentions the human heads displayed on posts that "showed that Mr. Kurtz lacked restraint in the gratification of his various lusts (Conrad, 220)." Conrad also tells us "his... nerves went wrong, and caused him to preside at certain midnight dances ending with unspeakable rights, which... were offered up to him (Conrad, 208)," meaning that Kurtz went insane and allowed himself to be worshipped as a god. It appears that while Kurtz had been isolated from his culture, he had become corrupted by this violent native culture, and allowed his evil side to control him. Marlow realizes that only very near the time of death, does a person grasp the big picture. He describes Kurtz's last moments "as though a veil had been rent (Conrad, 239)." Kurtz's last "supreme moment of complete knowledge (Conrad, 239)," showed him how horrible the human soul really can be. Marlow can Mans Journey Into Self In Heart Of Darkness And Apocalypse Now Essays Man's Journey into Self in Heart of Darkness and Apocalypse Now English Man's Journey into Self in Heart of Darkness and Apocalypse Now Hu240 Inherent inside every human soul is a savage evil side that remains repressed by society. Often this evil side breaks out during times of isolation from our culture, and whenever one culture confronts another. History is loaded with examples of atrocities that have occurred when one culture comes into contact with another. Whenever fundamentally different cultures meet, there is often a fear of contamination and loss of self that leads us to discover more about our true selves, often causing perceived madness by those who have yet to discover. The Puritans left Europe in hopes of finding a new world to welcome them and their beliefs. What they found was a vast new world, loaded with Indian cultures new to them. This overwhelming cultural interaction caused some Puritans to go mad and try to purge themselves of a perceived evil. This came to be known as the Salem witch trials. During World War II, Germany made an attempt to overrun Europe. What happened when the Nazis came into power and persecuted the Jews in Germany, Austria and Poland is well known as the Holocaust. Here, human's evil side provides one of the scariest occurrences of this century. Adolf Hitler and his Nazi counterparts conducted raids of the ghettos to locate and often exterminate any Jews they found. Although Jews are the most widely known victims of the Holocaust, they were not the only targets. When the war ended, 6 million Jews, Slavs, Gypsies, homosexuals, Jehovah's Witnesses, Communists, and others targeted by the Nazis, had died in the Holocaust. Most of these deaths occurred in gas chambers and mass shootings. This gruesome attack was motivated mainly by the fear of cultural intermixing which would impurify the "Master Race." Joseph Conrad's book, The Heart of Darkness and Francis Coppola's movie, Apocalypse Now are both stories about Man's journey into his self, and the discoveries to be made there. They a re also about Man confronting his fears of failure, insanity, death, and cultural contamination. During Marlow's mission to find Kurtz, he is also trying to find himself. He, like Kurtz had good intentions upon entering the Congo. Conrad tries to show us that Marlow is what Kurtz had been, and Kurtz is what Marlow could become. Every human has a little of Marlow and Kurtz in them. Marlow says about himself, "I was getting savage (Conrad)," meaning that he was becoming more like Kurtz. Along the trip into the wilderness, they discover their true selves through contact with savage natives. As Marlow ventures further up the Congo, he feels like he is traveling back through time. He sees the unsettled wilderness and can feel the darkness of it's solitude. Marlow comes across simpler cannibalistic cultures along the banks. The deeper into the jungle he goes, the more regressive the inhabitants seem. Kurtz had lived in the Congo, and was separated from his own culture for quite some ti me. He had once been considered an honorable man, but the jungle changed him greatly. Here, secluded from the rest of his own society, he discovered his evil side and became corrupted by his power and solitude. Marlow tells us about the Ivory that Kurtz kept as his own, and that he had no restraint, and was " a tree swayed by the wind (Conrad, 209)." Marlow mentions the human heads displayed on posts that "showed that Mr. Kurtz lacked restraint in the gratification of his various lusts (Conrad, 220)." Conrad also tells us "his? nerves went wrong, and caused him to preside at certain midnight dances ending with unspeakable rights, which? were offered up to him (Conrad, 208)," meaning that Kurtz went insane and allowed himself to be worshipped as a god. It appears that while Kurtz had been isolated from his culture, he had become corrupted by this violent native culture, and allowed his evil side to control him. Marlow realizes that only very near the time of death, does a person gra sp the big picture. He describes Kurtz's last moments "as though a veil had been rent (Conrad, 239)." Kurtz's last

Biomass essays

Biomass essays Many factors contribute to the diversity of life in an environment. The availability of nutrients and sunlight, along with other factors that play a pivotal role in determining what and how much life an area can sustain. While studying the Second Law of Thermodynamics, it came to my attention that the classical pyramid shape of the producer, C1, C2, C3, biomass pyramid did little to take into account the amount of detrital input. I hypothesized that the amount detrital input greatly effected the number of C1, C2, and C3 consumers and thus the overall biodiversity of an ecosystem. Further, if you could find a test-bed where detrital input was the only real difference between two similar ecosystems you would find that organisms of each ecosystem would be adapted to the peculiar conditions. This adaptation would lead you to find vast differences in the taxonomic groups associated with each With this in mind, I first set out to find two similar ecosystems were I could test this hypothesis. Second, to sample, categorize and compare the diversity of these ecosystems along taxonomic lines. Next, I planned to use several of the widely accepted diversity indexes (Simpsons Index, Shannons Index the Chi-Square Test) to compare statistically, the diversity of my Scientific Law states that in order to test the effects of one factor in an equation you must eliminate all other factors . In order to test the detrital base as the limiting factor, all other limiting agents must be eliminated. In a field experiment this is technically impossible; though it is possible to come close by choosing two ecosystems that are very similar. In order to keep this experiment as simple as possible the ecosystem chosen had to be nearly self contained and small. The smaller and more contained the ecosystem the less chance for outside input that could destroy our results. Alazan and B...

Blockbuster Hbr Case

One of Blockbuster’s biggest value drivers is geographic location. Most people, especiall in urban areas live pretty close to a Blockbuster location. Availability of titles is also a value driver that not all video stores can provide. Their reputation is also a value driver. Economies of scale are one of Blockbuster’s largest cost drivers. The ability to negotiate with movie studios with leverage while their competitors can’t as effectively win lower prices for inventory purchases gives a huge advantage. The aforementioned reasons are ammunition to defened against competitors. Geographic location and leveraging the brand name recognition are two of the most important advantages that Blockbuster has that none of its competitors can easily overcome. After the formation of Blockbuster, the first major technological substitute to come along was the DVD (the digital versatile disc) and the DIVX (digital video express disc). There was a fierce battle between these two rival substitutes as they waged war. Both were looking to become the sole technology that would replace VHS. Blockbuster remained on the sidelines for the first few years after these technologies were introduced even though 8 major motion picture studios had committed to either DIVX or DVD (6 for DIVX and 2 for DVD) Once Antioco had made a decsion as to back DVD for a multitude of reasons, Blockbuster’s decision would lead to the demise of DIVX. Antico decided that DVD offered the most promise. They were more widespread, DVD player units were more readily available and they were cheaper. About a year after Blockbuster decided to back DVD, Circuit City decided to give up on the DIVX technology. Blockbuster also faced competition from consumer’s decsion to buy DVDs as opposed to renting them(sell through). Antioco saw this as a potential threat and decided to sell through used DVDs at a discount at Blockbuster stores. Along with some promotions, such as a free rental with the purchase of a movie, Antioco’s plan was expected to triple Blockbuster’s share of the video sales market. In 2003 Disney developed a technology much like DIVX called EZ-D. The plan was eliminate the return of rented videos as the disc would be discared 48 hours after opening because a chemical would render it useless. The technology ultimately failed as Blockbuster did not back the technology because for just a few dollars more (EZ-D discs retailed at $5-$7) consumers could outright purchase a DVD with unlimited use. One of the newest substitutes to threaten blockbuster is online video sales. This market is cannabilizing Blockbuster’s sell through numbers and Blockbuster is countering with their own online sales. Another is home delivery service. Even though this service had promise with more than a few firms, they all failed for a multitude of reasons and never posed a real threat. Netflix, a video subscription service with no late fees is also a substitute that Blockbuster is facing. After much initial success, Blockbuster decided to start their own subscription pricing model in which consumers can pay a flat fee each month for unlimitied rentals at their retail outlets. Eventually adding the feature where consumers can opt to either receive/return the discs through the mail similar to netflix or to receive/return them at a retail location to satisfy an immediate need. This option gives them a competitive advantage over Netflix.

System enhancement Essay Example | Topics and Well Written Essays - 2000 words

System enhancement - Essay Example re cases when the previous ticket is nicely documented, the engineer is even able to find troubleshooting commands as well as specifics on how to solve the customer’s issue. Escalation engineers are usually the best resort for the TAC engineer but, given the ratio of escalation persons to TAC engineers, a TAC engineer will ONLY reach out to his escalations when he doesn’t know the answer, or is unable to locate a Cisco document that would solve his issue and is not able to find a similar previous ticket or at least a previous ticket with valuable and relevant information. Topic tool, however, is at the TAC engineers’ disposal at any time and readily available with a tremendous amount of information. The real challenge is being able to search for the information you need and be able to find the answers you want on topic in the shortest time possible. The goal is not only to solve a case but to solve it quickly. Experience has shown that the more information added to the topic database and the shorter the time required to find that information equals the shorter the resolution time. This enhanced the overall customer’s experience with TAC. In some cases, the customer is a person with more experience than the TAC engineer himself but they still call in with a firm belief that their issue will be resolved because they know that a TAC engineer has the resources and will be able to find the answer from a previous ticket, filed notice, or a documented bug, all of which reside on our topic database. Out of all the resources available for TAC engineers there is consensus among TAC engineers that they get most of the answers to resolve their cases from the information found on the topic tool. The goal of this proposal is to make topic search a richer tool by adding more information to it, hence enabling TAC engineers to find solutions to a wider spectrum of issues. Based on my investigation, research and discussions with other engineers I found that an engineer